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SELC Australia Bondi

English for Customer Service Communication (+ Barista)

The English for Customer Service Communication (ECSC) course is designed for students wanting to acquire a working knowledge of the functional English required for employment in a café or restaurant. Students gain the professional qualifications they need to secure employment throughout Australia.


Course Structure

  • English study & professional barista training
  • Practical vocational training for real café work
  • This is a 4 week full-time course
  • 20 hours per week
  • Students at any level can take this course


Customer Service

  • Taking reservations and orders
  • Dealing with complaints
  • Small talk and receiving guests
  • Presenting menus and explaining the bill
  • Telephone language


Practical Coffee Skills

  • Coffee knowledge
  • Coffee making and coffee decoration
  • Quality control
  • Job-seeking assistance
  • Job ads / jobs and workplaces / resumé writing


Operating SELC’s Café

  • Cashier work
  • Serving students and teachers
  • Working under pressure
  • Maintenance and cleaning of coffee machines


This course is for people who want to:

  • Improve their English communication skills for the hospitality industry
  • Become a ‘Barista’
  • Get work in a café or restaurant
  • Improve their English conversation skills


ECSC graduates receive 3 certificates:

  • The Barista Skills Certificate
  • Certificate of Coffee-making (Latte Art)
  • SELC’s Certificate in English for Customer Service Communication


SELC can also arrange for students to enrol in:

  • The RSA (Responsible Service of Alcohol) Certificate
  • The RCG (Responsible Conduct of Gambling) Certificate




Porduct SKU : 7316798

Starts from/week
Starts from/week AUD400.00
Duration up to 4 WEEK(S)

Availability: In stock

Starts from/week AUD400.00
Duration up to 4 WEEK(S)
You Receive
Enrolment Fee
Materials Fee
First Instalment
Tuition Fee


Enrolment Fee
Materials Fee
Free WEEK(S)
__WEEK(S) + Free WEEK(S)
Micro Instalments
Special Price
Reduced tuition fee
Initial Payment




Total number of students: 1150

Number of students - Language Courses: 15

Number of students - College: 25

SELC Australia offers a wide range of courses, from English to Vocational programs and has maintained its reputation as a leading brand in international colleges since 1985. SELC is located in Bondi Junction (20 min away from famous Bondi Beach) and in Sydney’s CBD.


SELC offers courses to suit all students’ needs and levels, from beginners who wish to study General English to higher level students wishing to prepare for exams such as Cambridge and IELTS. SELC  Bondi is now providing not only traditional 12-week Cambridge courses (B2, C1, C2), but also flexible B1 and B2 starting every Monday.


In 2019 we have introduced a new programme for Upper-Intermediate to Advanced levels. “Beyond English” focuses on real-world projects such as holding meetings, creating blogs, delivering presentations, promoting a product, solving briefs and other activities which can prepare them for use of their language skills beyond the classroom.


SELC Bondi also offers a 4-week course that prepares you to work in a café and improves your communication skills. Students of English for Customer Communication Course prepare and serve coffee to other students every morning at our Bondi Campus.


For those students wishing to extend their study in Australia and are considering career development SELC offers vocational courses in Sport and Fitness, Early Childhood Education and Care and a range of Business Courses (Project and Program Management, Leadership and Management, Business and Administration) across both campuses.


This June we will introduce Business Foundation English course for intermediate and higher-level students, who wish to extend and develop their English language skills for professional or career purposes or join our Vocational Business Courses).


SELC offers fun weekly activities to keep you busy, meet new friends and discover our beautiful city.


We hope to see you soon! 


Course start
Next Monday


Option 1 (Intensity: 20)

8:30 - 14:00
On Fridays, our classes finish at 12:00 pm

Option 2 (Intensity: 20)

17:00 - 21:15


  • Experience in teaching international students for over 31 years, since 1985. Highly Skilled teachers.
  • 90% of pass rate in the Cambridge exams, FCE, CAE and CPE.
  • The largest and best-located college in Bondi, only 15 minutes walking to the famous Bondi Beach and 15 minutes to the city.
  • Extra free 5 hours (after class) of tutorials and workshops per week: pronunciation, conversation, homework assisted, e-learning etc.
  • SELC Students only lodge accommodation
  • Student Activities
  • Student services and job help


  • Free Wifi
  • Multiple microwave ovens
  • Food and drink machines
  • Cafe operated by our students
  • Large student room with ping-pong table


  • Computers
  • Photocopying and printing facilities

Nationality mix


Media videos

Media gallery

Social Media




Sydney, 19-23 Hollywood Ave. / Level 2
Bondi Junction, NSW 2022

Contact us!

If you have any questions, write to us or call us
+61 2 808 436 31