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English for Customer Service Communication (+ Barista)

SELC Australia Bondi

English for Customer Service Communication (+ Barista)

The English for Customer Service Communication (ECSC) course is designed for students wanting to acquire a working knowledge of the functional English required for employment in a café or restaurant. Students gain the professional qualifications they need to secure employment throughout Australia.

Course Structure

English study & professional barista training
Practical vocational training for real café work
This is a 4 week full-time course
20 hours per week
Students at any level can take this course

Customer Service

Taking reservations and orders
Dealing with complaints
Small talk and receiving guests
Presenting menus and explaining the bill
Telephone language

Practical Coffee Skills

Coffee knowledge
Coffee making and coffee decoration
Quality control
Job-seeking assistance
Job ads / jobs and workplaces / resumé writing

Operating SELC’s Café

Cashier work
Serving students and teachers
Working under pressure
Maintenance and cleaning of coffee machines

This course is for people who want to:

Improve their English communication skills for the hospitality industry
Become a ‘Barista’
Get work in a café or restaurant
Improve their English conversation skills

ECSC graduates receive 3 certificates:

The Barista Skills Certificate
Certificate of Coffee-making (Latte Art)
SELC’s Certificate in English for Customer Service Communication

SELC can also arrange for students to enrol in:

The RSA (Responsible Service of Alcohol) Certificate
The RCG (Responsible Conduct of Gambling) Certificate

Comienza desde/Semana

*Escoge duración de Curso

Comienza desde/Semana 400,00 AUD

Duración hasta 4 semanas

Qty:

Cuota de inscripción

Costo de materiales

Primera cuota

Costo de matrícula

semanas

Promotions

Pago inicial

How to start? It is easy!

Course

Escuela

Total number of students: 1150

Number of students - Language Courses: 15

Number of students - College: 25

SELC Australia offers a wide range of courses, from English to Vocational programs and has maintained its reputation as a leading brand in international colleges since 1985. SELC is located in Bondi Junction (20 min away from famous Bondi Beach) and in Sydney’s CBD.

SELC offers courses to suit all students’ needs and levels, from beginners who wish to study General English to higher level students wishing to prepare for exams such as Cambridge and IELTS. SELC Bondi is now providing not only traditional 12-week Cambridge courses (B2, C1, C2), but also flexible B1 and B2 starting every Monday.

In 2019 we have introduced a new programme for Upper-Intermediate to Advanced levels. “Beyond English” focuses on real-world projects such as holding meetings, creating blogs, delivering presentations, promoting a product, solving briefs and other activities which can prepare them for use of their language skills beyond the classroom.

SELC Bondi also offers a 4-week course that prepares you to work in a café and improves your communication skills. Students of English for Customer Communication Course prepare and serve coffee to other students every morning at our Bondi Campus.

For those students wishing to extend their study in Australia and are considering career development SELC offers vocational courses in Sport and Fitness, Early Childhood Education and Care and a range of Business Courses (Project and Program Management, Leadership and Management, Business and Administration) across both campuses.

This June we will introduce Business Foundation English course for intermediate and higher-level students, who wish to extend and develop their English language skills for professional or career purposes or join our Vocational Business Courses).

SELC offers fun weekly activities to keep you busy, meet new friends and discover our beautiful city.

We hope to see you soon!

Fechas

Course start

Next Monday

Horario

Option 1 (Intensity: 20)

	Lunes	Martes	Miercoles	Jueves	Viernes	Sábado	Domingo
8:30 - 14:00
8:30 - 14:00	On Fridays, our classes finish at 12:00 pm

Option 2 (Intensity: 20)

	Lunes	Martes	Miercoles	Jueves	Viernes	Sábado	Domingo
17:00 - 21:15

¿Por qué?

Experience in teaching international students for over 31 years, since 1985. Highly Skilled teachers.
90% of pass rate in the Cambridge exams, FCE, CAE and CPE.
The largest and best-located college in Bondi, only 15 minutes walking to the famous Bondi Beach and 15 minutes to the city.
Extra free 5 hours (after class) of tutorials and workshops per week: pronunciation, conversation, homework assisted, e-learning etc.
SELC Students only lodge accommodation
Student Activities
Student services and job help

Instalaciones

Free Wifi
Multiple microwave ovens
Food and drink machines
Cafe operated by our students
Large student room with ping-pong table

Equipamiento

Computers
Photocopying and printing facilities

Estudiantes internacionales

Media

SELC Australia Bondi