Wells International College Brisbane

Certificate IV in Hospitality

This qualification reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. They operate independently or with limited guidance from others, and use discretion to solve non-routine problems. This qualification provides a pathway to work as a supervisor in hospitality organisations.

Potential career:

Concierge
Front offce supervisor or team leader
Housekeeper
Duty manager or Shift manager

Skills you will be developing:

Communicating effectively with operational staff & negotiating acceptable solutions to problems and complaints.
Developing Initiative and enterprise skills to improve operational and service efficiency in the hospitality sector
Planning and organising tasks to deliver a positive service outcome for hospitality customers
Improving problem-solving skills as well as using discretion & judgement to implement predetermined policies and procedures
Having knowledge & understanding of legal compliance issues and providing advice to team members
Motivating and leading teams

Primera cuota

*Duración

Primera cuota 1.500,00 AUD

Duración total 12 Mes (es)

Qty:

Cuota de inscripción

Costo de materiales

Primera cuota

Costo de matrícula

Mes (es)

Promotions

Pago inicial

How to start? It is easy!

Course

Escuela

Total number of students: 690

Number of students - College: 30

At Wells International College (WiC), we aim to deliver the highest quality Information Technology, Management and Hospitality Training with our state-of-the-art computer laboratories, modern campus and rigorous curriculum. Our college is registered and accredited by the Australian Skills Quality Authority (ASQA) and is listed on the Commonwealth Register for Institutions and Courses for Overseas Students (CRICOS). We are also registered on the National Training Register and authorised to deliver Nationally Recognised Training within the Australian Qualifications Framework. Every graduate from Wells International College can be assured that they will have the necessary employment skills at the end of their course. Our courses are constantly monitored and reviewed for any trends emerging from industry which will assist our students to keep abreast of the most current changes.

Fechas

Course start

Next Monday

Horario

Option 1

	Lunes	Martes	Miercoles	Jueves	Viernes	Sábado	Domingo
8:45 - 16:15

Option 2

	Lunes	Martes	Miercoles	Jueves	Viernes	Sábado	Domingo
8:45 - 16:15

Option 3

	Lunes	Martes	Miercoles	Jueves	Viernes	Sábado	Domingo
8:45 - 16:15

Option 4

	Lunes	Martes	Miercoles	Jueves	Viernes	Sábado	Domingo
16:45 - 21:45

Option 5

	Lunes	Martes	Miercoles	Jueves	Viernes	Sábado	Domingo
16:45 - 21:45

¿Por qué?

15 Hours face-to-face and 5 Hours online per week with both theory and practical
Structured formal training for Theory-based units
Classes are held in well equipped computer labs
Study in a small group under direct supervision
Learners guide and study materials will be provided for each class.
Assessments can take form of role plays, case studies, practical demonstrations and written tests.

Estudiantes internacionales

Media

Wells International College Brisbane